The rules of the road

SmartJobLinks provides a specialized career platform tailored to Caribbean professionals and employers. Our services include:

• AI Smart Matching: A proprietary bidirectional scoring system that evaluates candidate fit based on skills, salary expectations, and timezone compatibility.
• Verified Job Listings: A curated database of remote, hybrid, and local roles that undergo manual review to mitigate scams, multi-level marketing (MLM) schemes, and fraudulent postings.
• Salary Intelligence: Real-time, data-backed insights regarding compensation trends across various Caribbean territories and roles.

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Notify us immediately if you discover or suspect any security breaches related to the Platform.
• You must be at least 16 years of age to use this Platform. We reserve the right to suspend or terminate accounts that we reasonably believe misrepresent skills, company status, or identity.

3.1 For Candidates

Candidates may use the Platform to search for employment opportunities and utilize AI Smart Matching. You agree not to:

• Post false or misleading resume information.
• Misrepresent your professional qualifications or location.
• Use the Salary Intelligence data for any commercial resale purpose.

3.2 For Employers

Employers may use the Platform to post job listings and source talent. You agree to:

• Post only bona fide job opportunities.
• Refrain from posting scams, MLMs, “get rich quick” schemes, or positions requiring upfront fees from candidates.
• Comply with all applicable labor laws in the relevant Caribbean jurisdiction where the role is based or where the candidate is located.

The Platform utilizes proprietary algorithms to provide “Matching Scores.” You acknowledge that:

• Scores are generated based on data provided by both candidates and employers.
• Matching scores are for informational purposes only and do not constitute a guarantee of employment or candidate performance.
• SmartJobLinks is not responsible for any hiring decisions made based on these scores.

The Salary Intelligence provided on the Platform is based on aggregated data and market trends. While we strive for accuracy, these insights are estimates and should not be construed as legal, financial, or professional advice. SmartJobLinks shall not be liable for any discrepancies between the Platform’s data and actual salary negotiations.

SmartJobLinks employs a manual review process for job listings to maintain a high-quality, scam-free environment. However, we do not guarantee the absolute validity of every listing. A “Verified” badge indicates the listing was reviewed by our team at the time of posting; it is not a guarantee of the employer’s future conduct. Users are encouraged to exercise due diligence before sharing sensitive personal information with prospective employers or employees.

The Platform, including its “AI Smart Matching” system, branding, design, and Salary Intelligence database, is the exclusive property of SmartJobLinks. You are granted a limited, non-exclusive, non-transferable license to access the Platform for personal or internal business use. You may not scrape, crawl, or data-mine the Platform without express written consent.

Certain services on the Platform may require payment. Payments are processed via Stripe. Subscriptions (including Silver, Gold, and Platinum plans, where offered) may auto-renew unless cancelled via your dashboard. We reserve the right to change our pricing at any time, with notice provided via the Platform or email.

• No Guaranteed Uptime: While we strive for 24/7 availability, we do not guarantee the service will be uninterrupted.
• Refunds: All sales are final. Refunds for service interruptions are granted at the sole discretion of SmartJobLinks LLC and are typically only considered for downtime exceeding 72 consecutive hours, unless otherwise required by applicable law.
• Proration: We do not offer proration for partial months of service.

To the maximum extent permitted by law, SmartJobLinks shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use the Platform.
• The conduct or content of any third party on the Platform.
• Any employment relationship formed through the Platform.
• Errors or inaccuracies in the AI Smart Matching scores or Salary Intelligence.
• Site downtime or service interruptions, including any “lost profit” damages.

Our total aggregate liability to you for any claims arising out of or relating to the Platform or these Terms is capped at the amount paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.

Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to the collection and use of your data as outlined therein, specifically for the purpose of facilitating employment connections within the Caribbean region.

SmartJobLinks relies on third-party providers including, but not limited to, Vercel (hosting), Brevo (email), and Neon (database).

• You acknowledge that we do not control these external services.
• SmartJobLinks is not liable for any loss of data, service outages, or business interruptions caused by the failure, insolvency, or technical issues of these third-party providers.

SmartJobLinks shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to: Acts of God (hurricanes, earthquakes, floods), acts of war, terrorism, riots, embargos, acts of civil or military authorities, fire, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Platinum-tier employers may upload contact databases and send campaigns through their own connected mailbox (Gmail, Google Workspace, Microsoft 365, or similar). When you use this feature, you agree to the following:

• Permission attestation.Every contact list you upload requires you to confirm that you have a lawful basis to email each contact — whether through prior express consent (CASL, GDPR, JDPA, BDPA), an existing customer or business relationship, or another permission recognised by the jurisdiction the contact resides in. Your attestation is recorded with timestamp and IP address.
• Prohibited use.You may not use the outreach feature for purchased lists, scraped data, unsolicited cold outreach to recipients with whom you have no pre-existing relationship, or content that is fraudulent, harassing, deceptive, or otherwise unlawful in the recipient’s jurisdiction.
• Mailbox liability. Campaigns send through your connected mailbox, from your email address, on yourdomain. You are solely responsible for deliverability, sender reputation, regulatory compliance in your jurisdiction and the recipient’s, and any consequences of recipient spam complaints to your email provider.
• Unsubscribe. Every outbound email automatically includes a working unsubscribe link. Unsubscribed contacts are added to a suppression list and excluded from all future campaigns from your account.
• Enforcement. We may, at our sole discretion and without prior notice, throttle, suspend, or terminate access to the outreach feature (or your entire account) if we receive credible reports of spam, abuse, or violations of the prohibitions above; if your sending volume or pattern triggers our abuse-prevention systems; or if a provider (Google, Microsoft, or any future integration) requires us to do so to maintain the integrity of the integration.
• Data processing. SmartJobLinks acts as a processor of your uploaded contact data on your behalf, for the sole purpose of facilitating the outreach campaigns you choose to send. We do not share, sell, or use the contact data for any other purpose. You may delete any contact, or your entire contact database, at any time from your dashboard.

We reserve the right to suspend or terminate your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Platform’s integrity.

These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Applies to: all accounts on the Agency plan ($49/month and above), any successor recruiter plans, and all Agency free-trial accounts. Trial accounts are governed by this Section identically to paid accounts; violations terminate the trial immediately without notice or refund.

17.1 Rate limits.Agency accounts may post up to one hundred (100) new vacancies per calendar day, contact up to two hundred (200) unique candidates per calendar day via the platform's messaging system or candidate-listed contact address, and issue up to five hundred (500) outbound-apply redirects per calendar day across all posted vacancies. Trial accounts are subject to reduced limits communicated at the point of activation. Sustained activity exceeding these limits will trigger a twenty-four (24) hour soft throttle; repeat exceedances may result in suspension under Section 15.

17.2 Prohibition on data extraction.Agency users shall not use the Platform to construct a derivative dataset of candidate profiles, employer contact information, job listings, or aggregated market data. This prohibition includes automated crawling, use of headless browsers or scripts to extract data, and re-publication of SmartJobLinks content on any other website, application, or database. Legitimate exports of the account holder's own data (client records, placement records, pipeline records) through Platform-provided export endpoints are expressly permitted.

17.3 Response-to-candidate service level. When a candidate submits an application to a vacancy posted under an Agency account, the account holder commits to providing an acknowledgment of receipt within five (5) business days of submission. Silence beyond this period is grounds for candidate complaint and may trigger account review. Repeated failure to acknowledge applications is grounds for termination under Section 15.

17.4 Prohibition on candidate fees. Under no circumstances may an Agency account charge, request, solicit, or accept any fee, deposit, or payment of any nature from a candidate at any stage of the application, screening, interview, placement, or onboarding process. The prohibition extends without limitation to fees characterized as application fees, placement fees, training fees, verification fees, background-check fees, equipment fees, administrative fees, or any similar charge. All compensation received by an Agency account in connection with placements arranged through the Platform must flow exclusively from the hiring client entity. Violation of this Section is grounds for immediate permanent termination without refund.

17.5 Truthful listings. Every vacancy posted through an Agency account must correspond to a real, funded position at a real client entity that has authorized the posting. Pipeline-building posts, roles used primarily to harvest candidate contact information for purposes unrelated to the advertised vacancy, and roles that materially misrepresent compensation, seniority, work location, or employment type are grounds for removal without notice and may result in account termination without refund.

17.6 Verification. SmartJobLinks may, at any time and in its sole discretion, verify that identifying information supplied at account activation (including primary contact name, business address, LinkedIn profile, jurisdiction of registration, and client references) remains accurate and truthful. Materially incorrect information discovered after activation is grounds for immediate termination under Section 15, with any then-current subscription period refunded on a pro-rata basis measured from the date of termination.

17.7 Refund policy for Agency plans. Agency plan subscriptions are billed month-to-month with no long-term commitment. If SmartJobLinks terminates an Agency account for a violation of this Section 17, the account holder receives a pro-rata refund of the then-current billing period only, calculated from the date of termination. Voluntary cancellations initiated by the account holder result in no refund of the then-current billing period, but access continues through the end of the period paid for. Agency trial accounts are provided at no charge; termination of a trial account produces no refund obligation.

Related community standards for recruiting agencies live in Section 5 of our Community Usage Guidelines. Where the two documents overlap, this Section 17 controls for questions of enforcement and refund.

SmartJobLinks reserves the right to modify these Terms at any time. We will notify users of material changes at least fourteen (14) days in advance via email or a site banner, and by posting the updated Terms on the website. Your continued use of the Platform after such changes constitutes acceptance of the new Terms.

For questions regarding these Terms, please contact:

• SmartJobLinks Legal Department
• Email: legal@smartjoblinks.com
• Website: smartjoblinks.com