How we handle your data

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”). The types of Personal Data we collect include:

• Account Data: Email, hashed password, user type (Seeker/Employer), and subscription tier.
• Profile Data: Name, professional experience, skills, location, timezone, and CV/Logo files.
• Activity Data: Job applications, posted listings, platform messages, and AI-driven match scores.
• Payment Data: Handled exclusively by Stripe. We only store your Stripe Customer ID.
• AI Interactions: Questions asked to our helpdesk bot and inputs for Smart Match scoring.

We process your Personal Data for the following purposes:

• To facilitate the Caribbean’s premier job marketplace.
• To provide “AI Smart Matching” based on your specific skills and timezone.
• To prevent scams and ensure only verified listings are live.
• To process payments for premium tiers (Silver, Gold, Platinum).
• To comply with local tax and business regulations.

Under regional laws (like JDPA), you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Update inaccurate info directly in your profile.
• Right to Deletion:Request “to be forgotten” via our contact form (processed within 30 days).
• Right to Object to Automated Processing: You may request human review of any AI Smart Match score that significantly impacts your candidacy.
• Data Portability: Request your data in a structured, machine-readable format.

We only share data with essential service providers:

• Hosting / Infrastructure: Vercel (App hosting), Neon (Database), Vercel Blob (Files).
• Communications: Brevo (Transactional emails).
• Payments: Stripe.
• AI Services: Anthropic (Claude) for Smart Match and Helpdesk. Data sent is minimized to the specific task and never used for training models.

We use industry-standard encryption (TLS) for data in transit and bcrypt for password hashing. As a platform for Caribbean professionals, we host data in secure global environments (USA/EU) with data protection standards equivalent to or exceeding local regional laws.

By using SmartJobLinks, you acknowledge that your data may be processed outside your home territory. We ensure all partners adhere to strict data protection agreements.

We retain your Personal Data for as long as your account is active or as needed to provide you with our services. We may retain certain information as required by law or for legitimate business purposes (e.g., anonymized data for Salary Intelligence).

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the Personal Data we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Deletion: Request the deletion of your account and associated Personal Data.
• Withdrawal of Consent: Opt-out of marketing communications or specific data processing activities.

To exercise these rights, please contact us at the email address provided below.

Our platform contains links to third-party websites (e.g., employer career pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date.”

For any data-related queries or to exercise your rights:

• Email: info@smartjoblinks.com
• Web: Contact form