LIBRARY

Research, news & reference material.

Curated for SmartJobLinks members. Filter by role or industry, search by company or title — or scroll for the most recent.

Sign in to download

You can preview every title below. Downloads are free with any SmartJobLinks account — sign in or create one to grab a file.

37 results · newest first
Paid
The Global BPO Industry & the Caribbean's Place in It
PDF
SmartJobLinks Research

Regional market sizing, competitive benchmarks, AI-impact scenarios, and profiles of the 25 operators shaping the world's business-processoutsourcing sector — with a signature deep dive into Jamaica, the Caribbean's anchor market.

Customer SuccessData & AnalyticsFinance & AccountingHROperationsBPOTechnology
Research·Aug 2026·593 KB
Sign in
The Art in Artificial Intelligence — The Impact of Generative AI on Canada's Creative Sector Workers
PDF
The Dais

The Dais study on how generative AI is reshaping work in Canada's creative sector — impacts on writers, designers, media professionals, and the policy implications for workforce transition.

Creative & DesignMedia & JournalismMedia, Arts & Entertainment
Research·Mar 2026·362 KB
Sign in
Industry Briefing — Regulatory & Supervisory Update (4 February 2026)
PDF
Central Bank of the Bahamas

Central Bank of the Bahamas industry briefing covering AML/CFT/CPF supervision, AEOI/CRS reporting, on-site examination themes, and forthcoming policy initiatives.

Finance & AccountingLeadershipOperationsBankingInsuranceGovernment / Public Sector
Research·Feb 2026·2.6 MB
Sign in
Click, Code, Earn — The Returns to Digital Skills
PDF
World Bank

World Bank Policy Research Working Paper 11313 — first cross-country evidence on wage returns to digital skills, using 67M+ job postings from 29 countries between 2021 and 2024. Generative AI skills carry the highest wage premiums (7–36% depending on role).

Software EngineeringData & AnalyticsCustomer SuccessTechnologyBPO
Research·Feb 2026·1.4 MB
Sign in
2026 Global AI Jobs Barometer
PDF
PwC

PwC's annual cross-industry barometer of AI adoption's impact on jobs — productivity growth, wage premiums, and hiring shifts across the roles most exposed to generative AI.

Data & AnalyticsSoftware EngineeringMarketingSalesOperationsHRProductLeadershipTechnologyBPOBankingMedia, Arts & Entertainment
Research·Jan 2026·11.1 MB
Sign in
BCQS 2026 Caribbean Construction Market Trend Report
PDF
BCQS

BCQS's annual Caribbean construction market report — per-square-foot cost benchmarks, cost pressures, living costs, and tourism-linked construction demand for 2026.

EngineeringSkilled TradesOperationsFinance & AccountingConstruction / Real Estate
Research·Jan 2026·4.3 MB
Sign in
Jamaica Creative Industries Report
PDF
Government of Jamaica

Government of Jamaica report on the country's creative industries — sector composition, workforce, export potential, and policy priorities for growth.

Creative & DesignMedia & JournalismMarketingMedia, Arts & EntertainmentTourism
Research·Oct 2025·4.1 MB
Sign in
Latin America & Caribbean Economic Review — Fall 2025
PDF
Inter-American Development Bank

IDB's semi-annual macro review of Latin America and the Caribbean — growth outlook, fiscal position, external accounts, and structural policy priorities.

Data & AnalyticsFinance & AccountingLeadershipBankingGovernment / Public SectorTechnology
Research·Oct 2025·6.8 MB
Sign in
Strengthening the Artificial Intelligence Readiness of the Caribbean
PDF
United Nations (ECLAC)

UN ECLAC study on Caribbean AI readiness — infrastructure, workforce skills, governance frameworks, and the actions regional governments should take to close the gap.

Software EngineeringData & AnalyticsLeadershipHRProductTechnologyGovernment / Public SectorBankingHealthcare
Research·Aug 2025·1.6 MB
Sign in
Sector Skills Needs Assessment — Creative Industries
PDF
Skills England

Skills England's assessment of skills gaps and workforce needs across the UK's creative industries, with implications for training and career development globally.

Creative & DesignMedia & JournalismMarketingMedia, Arts & Entertainment
Research·Jul 2025·378 KB
Sign in
Regional Jobs Update
PDF
World Bank

Insights from Labor Force Surveys Latin America and the Caribbean May 2025

Data & AnalyticsOperationsLeadershipTechnologyBPOBankingTourismAgriculture
Whitepapers·May 2025·813 KB
Sign in
Decent Work in the Platform Economy in the Caribbean
PDF
International Labour Organization

ILO study of platform work in the Caribbean — worker rights, labour standards, and policy options for a growing gig economy in the region.

HRSoftware EngineeringOperationsLeadershipTechnologyBPO
Research·Jan 2025·787 KB
Sign in
Caribbean Report 2025 — Construction Market Intelligence
PDF
Rider Levett Bucknall

Rider Levett Bucknall's annual Caribbean construction market report — build cost benchmarks, tourism-driven demand, and construction outlook across the region.

EngineeringSkilled TradesOperationsFinance & AccountingConstruction / Real Estate
Research·Jan 2025·1.8 MB
Sign in
Digital Progress and Trends Report - 2025
PDF
World Bank

The World Bank's Digital Progress and Trends Report offers keen insight into what's coming in the "New World" of AI and other emerging technologies

Software EngineeringData & AnalyticsTechnologyTelecom
Research·Jan 2025·3.3 MB
Sign in
Renewable Energy and Jobs — Annual Review 2024
PDF
IRENA

IRENA/ILO annual review of global renewable energy employment — sector-by-sector jobs figures, geographic distribution, and the skills transition needed to hit climate targets.

EngineeringOperationsSkilled TradesEnergy & Utilities
Research·Jan 2024·6.3 MB
Sign in
Caribbean Cultural Resources — UNESCO Compendium
PDF
UNESCO

UNESCO compendium of Caribbean cultural resources — heritage sites, cultural industries, venues, institutions, and policy frameworks across the region.

Creative & DesignMedia & JournalismLeadershipMedia, Arts & EntertainmentTourism
Research·Mar 2023·5.9 MB
Sign in
Strengthening Human Resources for Health in the Caribbean
PDF
PAHO

PAHO report on Caribbean health workforce indicators — nursing and medical supply, training pipeline, and priority actions to sustain regional healthcare delivery.

NursingMedicalAllied HealthHRHealthcare
Research·Jan 2023·413 KB
Sign in
The Use of Telemedicine in the Management of Chronic Diseases in Small Island Developing States
PDF
PAHO / WHO

PAHO/WHO study on telemedicine adoption for chronic disease management in Small Island Developing States — clinical outcomes, infrastructure requirements, and workforce implications.

NursingMedicalHealthcareTechnology
Research·Nov 2022·5.5 MB
Sign in
Fintech in Latin America and the Caribbean — A Consolidated Ecosystem for Recovery
PDF
Inter-American Development Bank

IDB study of the LAC fintech ecosystem — 2018–2021 growth, sub-sector breakdown (payments, lending, insurance), regulatory landscape, and the sector's role in post-pandemic recovery.

Finance & AccountingSoftware EngineeringData & AnalyticsProductLeadershipBankingInsuranceTechnology
Research·Jan 2022·16.3 MB
Sign in
Regional Human Resource Development Knowledge and Skills Audit for the Tourism Industry
PDF
Caribbean Tourism Organization

CTO/CDB-funded audit of Caribbean tourism workforce skills across eight sub-sectors — gaps, training needs, and recommendations for regional HR development.

HRCustomer SuccessOperationsLeadershipTourism
Research·Jan 2022·18.4 MB
Sign in
Emerging Industries in Jamaica — Growth Inducement Programme Working Paper
PDF
Planning Institute of Jamaica

PIOJ Growth Inducement Programme paper on Jamaica's economic diversification — value-chain moves within existing industries and greenfield opportunities in emerging sub-sectors.

LeadershipOperationsData & AnalyticsSoftware EngineeringManufacturingTechnologyAgricultureBPO
Research·Mar 2021·955 KB
Sign in
Summary Labour Market Trends Report — Volume 3
PDF
Ministry of Labour, Social Security and Sport (Jamaica)

Ministry of Labour report on Jamaica's labour market during the COVID-19 pandemic — employment declines, industry-level impact, growth industries, and future-of-work drivers.

HRData & AnalyticsOperationsTourismAgricultureGovernment / Public Sector
Research·Jan 2021·1.1 MB
Sign in
Future of Work in the Health Sector (Working Paper No. 325)
PDF
International Labour Organization

ILO Working Paper 325 on the future of work in the global health sector — workforce projections, skills evolution, and policy frameworks for equitable healthcare delivery.

Allied HealthHRMedicalNursingHealthcare
Whitepapers·Jun 2019·449 KB
Sign in
Fintech in Latin America and the Caribbean: Stocktaking (WP/19/71)
PDF
International Monetary Fund

IMF Working Paper stocktaking fintech adoption across Latin America and the Caribbean — market maturity, regulatory response, and cross-border opportunities.

Finance & AccountingSoftware EngineeringData & AnalyticsProductBankingInsuranceTechnology
Research·Mar 2019·1.4 MB
Sign in
Public Policies for Creativity and Innovation — Promoting the Orange Economy in Latin America and the Caribbean
PDF
Inter-American Development Bank

IDB study on public policy levers for the Orange Economy — creative industries, innovation ecosystems, and cultural entrepreneurship across LAC.

Creative & DesignMedia & JournalismMarketingLeadershipMedia, Arts & EntertainmentGovernment / Public Sector
Research·Jan 2017·6.6 MB
Sign in
Worldwide Hospitality and Tourism Themes — Caribbean Hospitality (Issue 11, 2016)
PDF
Emerald Publishing

Emerald journal article in Worldwide Hospitality and Tourism Themes on Caribbean hospitality workforce and industry themes.

HRCustomer SuccessLeadershipTourism
Research·Jan 2016·132 KB
Sign in
Financial Development and Inclusion in the Caribbean (Chapter 9)
PDF
International Monetary Fund

Book chapter by Joyce Wong on how financial development and inclusion can boost growth, reduce poverty, and improve resilience across Caribbean economies.

Finance & AccountingData & AnalyticsLeadershipBankingInsurance
Research·Jan 2016·2.5 MB
Sign in
The Youth Are the Future
PDF
Caribbean Development Bank

Excellent reaserch on the best Opportunities available to High School graduates in the Caribbean

Customer SuccessOperationsSkilled TradesBPOTourismAgricultureBanking
Research·May 2015·4.1 MB
Sign in
Labor Market Issues in the Caribbean: Scope to Mobilize Employment Growth (WP/14/115)
PDF
International Monetary Fund

IMF Working Paper on Caribbean labor market dynamics — participation gaps, mismatch, and the policy levers available to accelerate employment growth in the region.

HROperationsLeadershipData & AnalyticsGovernment / Public SectorTourism
Research·Jul 2014·822 KB
Sign in
Employee Engagement in Jamaican Hotels — Do Demographic and Organizational Characteristics Matter?
PDF
Journal of Human Resources in Hospitality & Tourism (Taylor & Francis)

Peer-reviewed study in the Journal of Human Resources in Hospitality & Tourism on employee engagement drivers within Jamaican hotel operations.

HRCustomer SuccessLeadershipTourism
Research·Jan 2014·293 KB
Sign in
The Caribbean Maritime Transportation Sector: Achieving Sustainability through Efficiency (Caribbean Paper No. 13)
PDF
Centre for International Governance Innovation (CIGI)

CIGI Caribbean Paper by Pinnock and Ajagunna on how the region's maritime transportation sector can achieve sustainability through operational efficiency and port modernization.

OperationsSkilled TradesEngineeringTransportation & LogisticsGovernment / Public Sector
Research·Mar 2012·366 KB
Sign in
Vision 2030 Jamaica — Manufacturing Sector Plan
PDF
Government of Jamaica

Government of Jamaica's Vision 2030 sector plan for manufacturing — competitive positioning, workforce capacity, and growth strategy through 2030.

EngineeringSkilled TradesOperationsLeadershipManufacturing
Research·Dec 2009·593 KB
Sign in
Concept Paper — Creative Sector for the CARICOM Single Market and Economy
PDF
CARICOM

CARICOM concept paper on developing the regional creative sector under the Single Market, including a Caribbean Copyright Link case study.

Creative & DesignMedia & JournalismMarketingMedia, Arts & Entertainment
Research·Jul 2009·761 KB
Sign in
ECLAC Publication — Caribbean Development
PDF
United Nations (ECLAC)

UN ECLAC publication on Caribbean development themes — regional integration, economic performance, and policy recommendations.

LeadershipOperationsHRGovernment / Public Sector
Research·Jun 2009·340 KB
Sign in
Concept Paper — Maritime Transport Services for the CARICOM Single Market and Economy
PDF
CARICOM

CARICOM concept paper on Caribbean shipping — efficiency and infrastructure, employment opportunities for regional nationals, and environmental protections for the Caribbean Sea Basin.

OperationsSkilled TradesTransportation & LogisticsGovernment / Public Sector
Research·Jan 2009·152 KB
Sign in
Trade, Development and Financial Services Issues in CARICOM
PDF
Caribbean Regional Negotiating Machinery (CRNM)

CRNM paper by Ramesh Chaitoo arguing that OECS/CARICOM economies must shift from goods to services exports, with financial services as critical infrastructure for regional growth.

Finance & AccountingLeadershipBankingGovernment / Public Sector
Research·May 2006·167 KB
Sign in
Jamaica — Compendium of Caribbean Culture, Volume 1 (CIIF List)
PDF
Caribbean Cultural Industries Innovation Fund

CIIF profile of Jamaica's cultural industries — heritage, venues and institutions, policy and governance, financing, economics and trade, education, and cultural entrepreneurship.

Creative & DesignMedia & JournalismMarketingLeadershipMedia, Arts & EntertainmentTourismGovernment / Public Sector
Research·8.6 MB
Sign in