Account Manager - Flow Control

Hiring company: Puffer Guyana Source: LinkedIn Guyana Company Description Puffer Guyana operates under the legacy and expertise of Puffer-Sweiven, a company with over 80 years of experience in process control, automation, safety, and reliability solutions. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers. Specialties: As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application: • Process Control & Safety Systems   • Control Valves & Regulators   • Isolation Valves & Actuation   • Oil & Gas Automation   • Reliability Solutions & Services   • Pressure Management   • Specialty Pumps & Rotating Equipment   • Instrumentation   • Maintenance & Repair Services Duties and Resposabilities: • Responsible for the maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services. • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive sales results for Final Control (Control, Isolation and Pressure Relief Valve) products as well other Business Units within the Puffer portfolio. • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities. • Maintains a high degree of product and application knowledge. • Maintains a high degree of Oil & Gas, Power & Mining Industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses. • Provides comprehensive customer support with a strong focus on customer retention and account growth. • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer. • Collaborates on product expansion opportunities. Works within account teams as required developing and implementing the Account Plan. • Works with multiple departments and support staff to provide customer solutions quickly and efficiently. • Completes monthly sales reports and other required correspondence in a timely and effective manner. Qualifications: Education/Knowledge: • BS/BA degree required, engineering or associated technical degree preferred. • Strong knowledge of refining and petrochemical industry applications, operations and technology. Experience/Skills: • A minimum of 3-5 years proven sales experience in the Oil & Gas industry. Solid network of current industry contacts is preferred. • Location & Travel Requirements: • This position is based in Georgetown, Guyana. • Ability to travel within Guyana and, when required, internationally to support customer and business needs. COMPETENCIES: • Excellent demonstrated ability to interface with and influence technical decision makers. • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques. • Strategic thinker- Cognizant of factors that may affect account strategy. • Strong ability to interact effectively with all levels of customer contacts and internal personnel. • Strong judgment to plan and accomplish goals of the department. • Demonstrates strong Professionalism to approach others in a tactful manner and react well under pressure. • Solid written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and vendors. • Demonstrates strong internal motivation to exceed expectations. • Strong customer service skills including the ability to develop rapport and trust with other employees and vendors. • Strong critical thinking and problem-solving skills. • Strong interpersonal skills and the ability to work as part of a team.