Hospitality Services Representative (Remote)
Xperience Xscape Travels · Kingston, Jamaica · Full-time · Other
On-site
Posted 4d ago · Expires 11/23/2026
Role description
Hiring company: Xperience Xscape Travels
Source: EU-Startups
The Hospitality Services Representative helps people understand available services, provides routine assistance, and supports a welcoming customer experience. Candidates should enjoy working with people and communicating clearly.
Qualifications
• Must be 18 or older
• High school diploma or GED
• Strong interpersonal skills
• Reliable follow-through
• Basic digital communication skills
• Relevant experience is helpful but not always required
Responsibilities
• Answer questions about services
• Provide accurate information and updates
• Document customer requests
• Direct complex concerns to the appropriate contact
• Support service coordination
• Participate in training as needed