CLAIMS ASSISTANT

Hiring company: Laparkan Trading Limited Source: Skilled Guyanese Laparkan Trading Limited, a leading international logistics and shipping company, is seeking a highly organized, detail-oriented and customer-focused individual to join our team as Claims Assistant. Laparkan Trading Limited, a leading international logistics and shipping company, is seeking a highly organized, detail-oriented and customer-focused individual to join our team as Claims Assistant. Responsibilities • Receive, review, investigate and coordinate customer claims relating to cargo, shipments and other service-related matters. • Ensure claims are accurately documented, processed and resolved in accordance with company policies and established timelines. • Liaise with customers, insurance providers, internal departments and other relevant parties to facilitate timely resolution. • Maintain accurate claims records, monitor outstanding cases and provide regular status updates. • Investigate discrepancies, coordinate supporting documentation and escalate complex claims as necessary. • Prepare claims reports, correspondence and supporting documentation for management review. • Ensure compliance with company procedures, applicable regulations and confidentiality requirements. Requirements • Minimum of five (5) CXC subjects, including Mathematics and English Language (Grades I–III). • Relevant qualifications or studies in Business Administration, Logistics, Insurance or a related discipline. • One to three (1–3) years of relevant experience in claims processing, customer service, logistics or a related field. • Strong analytical, organizational and problem-solving skills. • Excellent written and verbal communication skills, with the ability to handle customer concerns professionally. • Proficiency in Microsoft Office applications, particularly Excel and Word. • Ability to manage multiple priorities, meet deadlines and maintain accurate records. • High level of integrity, confidentiality and attention to detail.