Director of Operations

Hiring company: Aimbridge Hospitality Source: LinkedIn Bahamas About the Company Margaritaville Beach Resort Nassau combines an island-resort experience with guest rooms, suites and residences, a private beach, pools and multiple dining and bar experiences, from JWB Prime Steak and Seafood and Frank & Lola’s Pizzeria to Vacation Café and several pool and beach concepts. About the Role Director of Operations Margaritaville Beach Resort Nassau | Nassau, The Bahamas Margaritaville Beach Resort Nassau is seeking an accomplished, commercially astute, and people-focused Director of Operations to join our executive leadership team. The ideal candidate will lead resort operations with a strong focus on people development, operational excellence, guest satisfaction, financial performance, and bringing the Margaritaville State of Mind to life across every guest and team-member touchpoint. Responsibilities • Provide hands-on leadership across overall resort operations, with particular focus on Food & Beverage, Rooms and the guest experience. • Lead, coach and develop the resort's operational leadership team. • Partner closely with the General Manager to execute operational priorities and drive overall hotel performance. • Provide direct leadership to the Executive Chef, Director of Rooms Operations and Food & Beverage Manager. • Maintain a highly visible presence throughout the resort, identifying opportunities and responding quickly to operational needs. • Champion service excellence and a guest-first culture across operating departments. • Drive accountability for operational performance, quality standards and execution. • Use guest feedback and performance measures to identify opportunities for continuous improvement, consistent with Aimbridge's operations leadership framework. • Collaborate across departments to ensure an integrated resort experience and strong communication among operating teams. • Develop leaders and create an environment where associates are empowered to take ownership of the guest experience. • Partner on budgeting, forecasting, expense management and other financial priorities to support profitable resort operations. • Ensure established brand, safety and operational standards are consistently maintained. Required Skills • Progressive hotel or resort operations leadership experience, ideally within a complex full-service or resort environment. • Significant Food & Beverage leadership experience. • Experience leading multiple operating disciplines and senior department leaders. • Strong financial and business acumen, including experience with budgets, forecasts, labor and expense management. • A track record of developing teams, building accountability and elevating service delivery. • Strong problem-solving skills and the ability to make sound operating decisions in a fast-moving environment. • A leadership style that is visible, approachable and comfortable working alongside property teams. • Strong communication and relationship-building skills across guests, associates, leadership and ownership stakeholders. • Experience in Caribbean, international or destination-resort environments is highly desirable. Competitive compensation and benefits provided.