Commercial and Operational Management

Hiring company: Linuo Group Source: LinkedIn Bahamas Role And Responsibilities 5,000 US Commercial and Operational Management • Execute business expansion and new business development strategies. • Oversee store performance, ensuring optimal sales levels, profitability, and inventory control. • Develop and implement the annual strategic plan and budget for all stores. • Coordinate promotions, discounts, and advertising campaigns in collaboration with the Marketing and Purchasing departments, evaluating their profitability. • Identify market opportunities to strengthen brand positioning. • Ensure that store teams comply with each brand's guidelines, standards, and policies. • Maintain optimal inventory levels across stores, preventing both overstocking and stockouts. • Ensure profitable and sustainable operations by making decisions based on financial performance indicators. • Regularly review and analyze profit and loss statements (P&L) with Senior Management, identifying variances and opportunities for improvement. • Propose marketing initiatives, promotions, and commercial strategies to the Marketing and Sales teams to drive revenue growth. • Monitor the annual marketing plan, ensuring proper execution and adaptation to local market conditions. • Consistently ensure that sales are generated at profit margins that are beneficial to the company. • Maintain a clear understanding of sales targets by product category and develop specific action plans to achieve them effectively. • Stay informed about market trends, consumer behavior, and high-demand products, promptly reporting commercial opportunities to Senior Management. • Recommend the introduction of new products, brands, or pricing adjustments to Senior Management to maintain competitiveness and respond to market needs. Inventory Control and Logistics • Ensure efficient product replenishment and availability in coordination with the Logistics and Purchasing departments. • Implement inventory control measures to minimize losses, theft, shrinkage, and waste. • Establish optimal inventory levels by brand and product group, continuously monitoring inventory turnover. • Assume direct responsibility for store inventory, ensuring accuracy and the timely execution of scheduled cycle counts. • Ensure inventory is consistently maintained in optimal condition regarding product presentation and availability. • Maintain appropriate inventory turnover, preventing excessive stock accumulation and slow-moving products. • Continuously monitor product expiration dates, ensuring timely sales before expiration. • Immediately report expired or near-expiration products received and request the corresponding credit notes or necessary adjustments. • Coordinate and execute product re-export operations when requested by Senior Management, ensuring compliance with applicable procedures, documentation, and internal controls. • Identify and evaluate local logistics, marketing, and other service providers offering competitive rates and added value to the company. Human Resources and Team Management • Recruit, train, supervise, and evaluate employees under direct responsibility. • Build and develop high-performing teams, ensuring the achievement of individual and collective objectives. • Lead performance-based incentive programs linked to sales targets and key performance indicators (KPIs), motivating employees to achieve established goals. • Supervise employee schedules, professional appearance, and compliance with company policies across all stores. • Submit monthly reports to Regional Human Resources regarding staffing levels, personnel movements, and any relevant employee-related matters or incidents. Customer Service and Visual Merchandising • Develop and implement customer service practices that enhance customer satisfaction, loyalty, and retention. • Ensure the proper implementation of visual merchandising strategies and consistent application of brand identity guidelines. • Maintain stores in excellent operating condition, ensuring cleanliness, organization, product availability, and attractive merchandise displays. • Ensure that all in-store advertising, promotional materials, signage, and visual displays remain updated and aligned with Marketing Department guidelines. New Store Openings • Conduct feasibility studies and coordinate with internal departments all activities required for new store openings. • Manage the necessary permits, licenses, purchases, and operational requirements to ensure successful store launches and efficient operations. Administration, Financial Control, and Reporting • Monitor operating expenses and prepare monthly budgets by store and individual salesperson. • Assume responsibility for cash deposits, ensuring they are completed within a maximum period of three (3) days. • Ensure the proper, transparent, and controlled use of petty cash exclusively for authorized operational expenses. • Supervise and optimize store operating expenses, continuously identifying opportunities to improve efficiency and eliminate unnecessary costs. • Conduct periodic cash counts and cash reconciliations to ensure financial control and safeguard company funds. • Prepare and submit all reports requested by Senior Management or supporting departments accurately and within established deadlines. • Prepare and submit supplier payment schedules within the deadlines established by the Accounting Department. • Promptly inform Senior Management of any new laws, regulations, taxes, duties, or additional charges that may affect operations or require corporate attention. • Continuously monitor operating profit margins, ensuring alignment with established financial objectives and profitability targets. Wholesale Business Development • Expand the wholesale customer portfolio and diversify the product offering within each category. • Identify and evaluate local business opportunities to increase company profitability, market penetration, and sustainable growth. • Perform other related duties and responsibilities consistent with the nature and scope of the position.