Group Reservations Coordinator

Hiring company: Shanaes Explores Source: LinkedIn Jamaica Group Reservations Coordinator Company: Shanae’s Explores Location: Fully remote — United States Schedule: Part-time /Full- time Compensation: $40k-60k yearly About the Role Shanae’s Explores is seeking a dependable Group Reservations Coordinator to support group organisers and manage reservation details. This role requires clear communication, careful organisation, and consistent follow-up to keep each group informed and prepared. Key Responsibilities • Gather group requirements, preferred dates, participant numbers, and budgets. • Check availability and request group rates from service providers. • Prepare accurate quotes and explain inclusions, payment deadlines, and cancellation terms. • Maintain participant lists, room assignments, and special requests. • Track reservation confirmations, deposits, and outstanding balances. • Send timely updates and reminders to group organisers. • Coordinate reservation changes and help resolve client concerns. • Maintain accurate records and handle client information confidentially. Qualifications • Strong communication and customer-service skills. • Excellent attention to detail and time management. • Ability to manage multiple groups and deadlines. • Familiarity with email, spreadsheets, and online systems. • Ability to work independently and collaborate remotely. • Reliable internet access and a suitable computer. • Experience in reservations, hospitality, administration, or event coordination is an advantage. How to Apply Submit your résumé through LinkedIn, along with a brief introduction highlighting your relevant skills and availability.