Tour Desk & Watersports Sales Agent

Hiring company: NexusTours Source: LinkedIn Barbados Where careers in tourism are built. At NexusTours, we are looking for a Tour Desk & Watersports Sales Agent passionate about tourism, sales, and guest experiences. In this role, you will connect guests with unforgettable destination experiences, from tours and excursions to watersports activities, while driving sales and delivering exceptional service in Barbados. Your impact in this role You will be responsible for promoting and selling tours, excursions, watersports activities, and destination experiences directly to guests. Your role will be key to maximizing commercial opportunities, achieving sales targets, and ensuring every guest receives personalized recommendations and outstanding service. What you will actually do • Promote and sell tours, excursions, activities, watersports, and destination services. • Engage with guests to understand their interests, preferences, and needs. • Recommend the most suitable tours, excursions, and watersports experiences. • Provide accurate information about activities, schedules, prices, inclusions, and conditions. • Achieve and exceed established sales targets. • Identify additional sales and cross-selling opportunities. • Follow up with guests and maximize conversion opportunities. • Coordinate with operational teams to ensure the successful delivery of sold experiences. • Maintain up-to-date knowledge of tours, watersports products, destination attractions, and new experiences. • Ensure all sales and booking information is accurate and properly recorded. • Address guest questions, requests, and concerns with a strong service-oriented approach. • Support the overall operation of the Tour Desk and Watersports sales area. How success is measured • Achievement and overachievement of sales targets. • Conversion of guest interactions into sales. • Revenue generated from tours, excursions, and watersports activities. • Cross-selling and additional revenue generation. • Guest satisfaction and quality of service. • Accuracy of bookings and successful delivery of sold experiences. What we are looking for • Experience in sales, tourism, hospitality, customer service, watersports, or related fields. • Excellent communication and customer service skills. • Strong sales and results-oriented mindset. • Ability to identify customer needs and turn interactions into sales opportunities. • Energetic, proactive, and confident when interacting with international guests. • Comfortable working with sales targets and performance metrics. • Ability to work in a fast-paced tourism environment. • Conversational or fluent English; French is desirable. • Knowledge of Barbados and its main tourist attractions is a plus. • Previous experience with tours, excursions, or watersports activities is highly desirable. What we offer • Real opportunities for growth and internal development. • Continuous training and professional development. • Base salary plus comissions. • The opportunity to build your career within an international tourism organization. • Direct exposure to tours, destination experiences, and watersports operations. This role is not for you if: • You do not enjoy interacting directly with guests. • Sales targets and commercial goals do not motivate you. • You prefer a routine environment with limited customer interaction. • You are not comfortable actively promoting and recommending experiences. • You struggle to adapt to a dynamic and fast-paced environment. • You do not have a strong service-oriented mindset. Why this opportunity? Join a team where sales, tourism, and unforgettable guest experiences come together. You will have the opportunity to develop your commercial skills, work directly with international travelers, and become an important part of their experience in Barbados. If you’re ready to make a real impact, apply or message me directly. NexusTours is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.