Implementation Consultant - Kingston, Jamaica

Hiring company: OrangeHRM Source: LinkedIn At OrangeHRM, our goal is to help HR do amazing work that they love. ‘HR for All’ is a stance that we took when the company was founded in 2006 to help HR departments make a difference with powerful HR management software. Headquartered in the U.S., OrangeHRM Inc. is a truly global company serving customers in every corner of the world. With over 5 million users globally, OrangeHRM also provides the world’s most popular free & open-source HR software to help SMEs elevate their HR processes. Below are some of our clients. Do you have previous experience in implementing SaaS technology / solutions? Are you someone that can't rest until the problem is solved? Are you a concise, clear thinker that takes satisfaction from helping other people understand? If so, please apply to OrangeHRM as an Implementation Consultant. Why We Exist At OrangeHRM, we work to help our customers manage the Human Resources function within one central system for their organization. Primary Duties And Responsibilities • Gather business requirements and configure our software to meet business needs. • Deliver online user training in English on the OrangeHRM software. • Engage with customers to troubleshoot and diagnose issues. • Contribute to user guides and software documentation. • Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations • Become a trusted advisor for our clients and advocate for their needs within OrangeHRM. • Handle multiple projects simultaneously and efficiently. • Prepare project plans, meeting minutes, status updates in order to effectively deliver projects. • Aid the sales organization in pre-sales activities to win new business. Qualification / Experience Required • A Diploma or a Degree in Information Technology or equivalent • 4+ years of work experience in software industry (preferably in customer-facing roles such as Implementation, Project Management, or Business Analysis) • Certificates or training in project management is an added advantage. Required Skills • Dynamic, self-motivated individual with a can-do attitude and an outgoing personality • Fluent oral and written communication in English • Excellent presentation skills • Strong knowledge in MS Office Suite • A passion for helping people understand • Domain knowledge in Human Resources Management would be an added advantage. • Effective organizational, time management and planning skills. We thank all applicants for their interest, however, only applicants selected for an interview will be contacted. Job Type: Full-time