Customer Service Specialist – Client Support (Remote)

Hiring company: Guided by LJ Travel Source: LinkedIn Bahamas Job Summary We are seeking a reliable and detail-oriented Customer Service Specialist to support clients and manage service-related requests in a remote environment. This role is ideal for individuals who enjoy helping others, staying organized, and guiding clients through a structured process from start to finish. In this position, you will assist clients with coordinating vacation experiences, including family-focused travel planning and related arrangements. Key Responsibilities • Respond to client inquiries in a timely and professional manner • Assist clients with vacation planning, including family-friendly options and accommodations • Coordinate travel-related services, scheduling, and updates • Provide clear communication and next steps throughout the process • Maintain accurate and organized client records • Track progress of requests to ensure timely completion • Deliver a consistent and positive customer experience Qualifications • Strong communication and organizational skills • Ability to manage multiple tasks and priorities • Self-motivated with the ability to work independently • Detail-oriented with strong follow-through • Comfortable using online tools and systems • Customer service or administrative experience preferred • Interest in travel and working with families is a plus What We Offer • Training and ongoing support • Flexible remote work environment • Opportunities for advancement and growth • Supportive team structure • Access to tools and systems needed for success Work Environment • Fully remote • Flexible scheduling options • Reliable internet required