Senior Client Relationship Manager, Corporate and Commercial Banking Unit

Hiring company: Scotiabank Source: LinkedIn Guyana Job Summary: Scotiabank, a leading global financial institution committed to empowering its clients and communities, is seeking a Senior Client Relationship Manager to join its Corporate and Commercial Banking Unit team in Guyana. This role offers an opportunity to join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Contributes to the overall success of the Corporate and Commercial Banking Department (CCBC) in Guyana/Barbados/Trinidad and Tobago ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities Promotes the development and profitable growth of the commercial banking portfolio in the assigned market area by: • Developing and implementing a structured marketing strategy to maximize business development opportunities for sustainable growth • Developing strategic sales plans for prospects and existing customers • Identifying prospects/referrals from both internal/external networks • Analyzing prospect lists and prioritizing business development opportunities based on industry/market data and customer analytics • Partner with Credit Solutions Group who has primary responsibility for credit deal structuring and negotiation • Partner with internal resources for non-credit related products; • Referring customers and prospects to the appropriate Commercial Bank segment as appropriate. Pursues an aggressive business development program within the assigned market area according to agreed upon growth objectives by: • Leading the direct selling of credit and non-credit commercial products to prospects and customers • Maintaining an appropriate ongoing sales pipeline and calling program • Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests • Maintaining effective follow-up with prospects/referrals on any unsuccessful opportunities • Update client or contact information accurately and in a timely fashion. Builds and maintains a high market profile in the assigned market area with both internal and external contacts by: • Plan and complete relationship activities which generate sales opportunities and/or provide value to the customers • Building and maintaining an awareness of local market and general economic conditions • Meeting with key industry and business leaders, as well as other centres of influence • Participating in local professional and community events and associations to develop and expand network of contacts • Liaising with Bank product specialists to stay abreast of new enhancements, products and services, as necessary. Ensures all aspects of assigned relationships receive ongoing attention, as required to maintain, improve, grow and retain the relationship by: • Promoting and encouraging a strong relationship with the Credit Solutions Group; • Using strong knowledge of the Bank's diverse products and services to ensure the banking needs of each relationship are well understood and documented; • Actively seeking customer feedback on Bank products and services and the delivery of customer service • Liaising with the Credit Solutions Group for fulfillment (including documentation, liaison with 3rd parties, security registration), all service activities, and monitoring and reporting actions as required. • Partner with all internal product specialist groups including the Credit Solutions Group, as required ensuring customer needs are met. • Leads the direct selling of credit and non-credit products and partners with all internal product specialist groups as required ensuring customer needs are met. Educational Background and Experience: • Undergraduate degree in business or economics or work equivalency. • Other training requirements as determined by the Bank from time to time • 2 to 5 years of commercial banking experience. • Strong knowledge of the Corporate & Commercial banking marketplace and a detailed knowledge of the assigned market area’s key prospects, major companies and competitive positioning within the assigned market area. • Strong understanding of the Corporate & Commercial bank’s objectives, strategies, structure as well as its lending and deposit products and services. • Strong interpersonal skills and communication skills At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site or alternate format documents) during the recruitment and selection process, please let our Recruitment team know. Thank you for interest, but please note only the most suitable candidates will be short-listed for an interview. Meeting minimum requirements for the role does not guarantee an interview.