Account Executive, Commercial (Nagoya)

Hiring company: Zscaler Headquarters: Remote - Japan Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are seeking an Account Executive to join our Sales and Go-to-Market division. This position is based in Japan and reports directly to the Regional Director. In this role, you will collaborate with professionals worldwide to deliver value that exceeds customer expectations and drive a secure, cloud-first digital future. You will work closely with our Customer Success, Enablement, and Architecture teams to propose and embody the transformative power of Zscaler's cloud solutions, further strengthening our position as a global leader in cloud security. Responsibilities (Role and Expected Contributions) • Build trust-based relationships with key stakeholders, including customer executives. • Design long-term account strategies based on customer goals. • Develop account plans that reflect customer needs through cross-functional internal collaboration. • Understand customer business objectives, establish concrete goals, propose Zscaler solutions, and act as a trusted partner. Desired Characteristics (Qualities for Success) Turning uncertainty into strength: You thrive in ambiguous situations and move forward even when the right path isn't clear. You embrace building the path as you walk it, viewing ambiguity not as an obstacle but as material for creating value. Ownership-driven: Your enthusiasm for the mission translates into action. You make decisions independently and see things through to completion. Because you take results seriously, you act with integrity and move fluidly between strategic discussions and hands-on execution as needed. Enjoying problem-solving: You tackle challenging problems with enthusiasm and drive them to resolution, creating maximum impact through focused, persistent effort. Trusted collaborator: You commit to team success, not just your own. You value clarity and respectful candor, continuously giving and receiving feedback. You understand this is the foundation of exceptional teamwork and the fastest way to build trust. Continuous learner: You maintain a learning mindset with genuine growth orientation. You invest in self-development and actively seek feedback to become a better partner and stronger teammate. You genuinely enjoy your work and approach it with purpose. Required Qualifications • 5+ years of full-cycle sales experience in software or security industry • Bachelor's degree or equivalent professional experience • Experience with strategic sales involving enterprise customer relationships and executive-level selling • Business-level Japanese language proficiency (reading, writing, and conversation) • Foundational understanding of AI and machine learning (ML) technologies; demonstrated experience applying, proposing, or securing AI-powered solutions in your area of responsibility to maximize results Preferred Qualifications • Ability to leverage established networks of existing or prospective customers to drive sustained results • Deep understanding of customer objectives and challenges, with strong knowledge of how technology drives digital transformation • Knowledge of strategic sales planning and demonstrated success acquiring new customers #LI-TY2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. To apply: https://weworkremotely.com/remote-jobs/zscaler-account-executive-commercial-nagoya