Account Executive, Commercial (West)

Role We are hiring an Account Executive to join our Sales and Go-to-Market organization. This position is based in Japan and reports directly to the Regional Director. You will collaborate with professionals worldwide to deliver value that exceeds customer expectations and drive a secure, cloud-first digital future. Working closely with our Customer Success, Enablement, and Architecture teams, you will propose and embody the power of cloud transformation that Zscaler delivers, further strengthening our position as a global leader in cloud security. Responsibilities (Role and Expectations) • Build trust-based relationships with key stakeholders, including customer executives. • Design long-term account strategies based on customer objectives. • Develop account plans that reflect customer needs through collaboration with internal stakeholders. • Understand customer business, set concrete goals, propose Zscaler solutions, and serve as a trusted partner. Ideal Candidate Profile (Qualities for Success) Turns uncertainty into strength: You can move forward even when the path isn't clear. You embrace building the path as you walk it, viewing ambiguity not as an obstacle but as material for creating value. Ownership-driven: Your passion for the mission translates into action. You make decisions independently, see things through to completion, and approach results with integrity. You move fluidly between strategic discussions and on-the-ground execution as needed. Enjoys solving challenges: You tackle difficult problems with enthusiasm. You know that by focusing on challenges and seeing them through, you create maximum impact. Trust-building collaborator: You're committed not just to your own success, but to your team's success. You value clarity and respectful candor, consistently giving and receiving feedback. You understand this is the foundation of great teamwork and the fastest way to build trust. Continuous learner: You maintain a learning mindset. You have genuine growth orientation, are passionate about self-development, and actively seek feedback to become a better partner and stronger teammate. You genuinely enjoy your work and approach it with purpose. Required Qualifications • 5+ years of full-cycle sales experience in software or security industries • Bachelor's degree or equivalent professional experience • Experience in strategic sales including engagement with enterprise customers and selling to executives • Business-level Japanese proficiency (reading, writing, and conversation) • Basic understanding of AI/Machine Learning (ML) technologies, with experience applying, proposing, or securing AI-powered solutions in your area of responsibility to maximize results Preferred Qualifications • Ability to leverage established networks with existing and prospective customers to deliver sustained results • Deep understanding of customer objectives and challenges, with expertise in advancing digital transformation through technology • Knowledge of strategic sales planning and proven track record of acquiring new customers #LI-TY2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. To apply: https://weworkremotely.com/remote-jobs/zscaler-account-executive-commercial-west