Front Desk Officer

Hiring company: Seal Group Source: LinkedIn Guyana Job Title: Front Desk Officer Employment Type: Full time Job Summary We are looking for a polished, proactive, and highly organized Front Desk Staff member to serve as the first point of contact for our company. Beyond traditional reception duties, this role requires a detail-oriented individual to provide critical administrative support to various departments. The ideal candidate will possess excellent communication skills, the ability to multitask, and a professional demeanor to ensure the front office runs smoothly. Key Responsibilities Front Desk · Guest Management: Greet visitors, clients, and vendors warmly; direct them to the appropriate personnel. · Phone & Email: Manage all incoming calls, screen them accordingly, take accurate messages, and respond to general email inquiries. · Mail: Handle mail and packages as they arrive. · Lobby Maintenance: Ensure the reception area, meeting rooms, and common spaces are tidy, and presentable at all times. · Scheduling: Coordinate internal and external meeting schedules; manage conference room bookings and prepare rooms with necessary equipment. · Data Entry: Input data into spreadsheets, maintain digital and physical filing systems. · Office & Supply Management: Monitor office supply inventory, printing materials and cleaning supplies. · Travel & Logistics: Assist with booking travel accommodations, hotels, and transportation for executives or visiting staff. Qualifications Education & Experience · High School Diploma or equivalent required; associate or bachelor's degree preferred. · 1–3 years of experience in a receptionist, front desk, or administrative assistant role. Skills & Competencies · Communication: Exceptional verbal and written communication skills; professional phone etiquette. · Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software . · Organizational: Strong time-management skills with the ability to juggle multiple tasks and prioritize effectively. · Problem Solving: Resourceful and able to handle unexpected issues. · Customer Service: A "host" mentality; enjoy interacting with people and making them feel welcome. Key Performance Indicators (KPIs) · Accuracy: Zero errors in data entry and mail distribution. · Efficiency: Restocking office supplies before they run out. · Satisfaction: Positive feedback from internal staff regarding meeting room scheduling and administrative support. How to Apply: Submit your CV along with your salary expectations via email to- info@sealgroup.gy Only shortlisted candidates will be contacted.