Support Services Analyst I

Hiring company: Global Edge Group Source: LinkedIn Guyana Job Title: Support Services Analyst I Location: Georgetown, Guyana Type of Role: Contract POSITION OVERVIEW: The Global Edge is a global staffing firm connecting projects worldwide with the industry’s most talented project professionals. We work with high-level technical and commercial personnel across multiple industries including Oil and Gas, Energy, Renewables, Infrastructure, IT, and more. With offices strategically located worldwide, the Global Edge is known for the highest level of delivery for our clients and contractors. Our relationships are built on trust, top-quality recruitment, and service excellence. We have an unwavering commitment to integrity and a strong global team in place that allows us to continue our mission to redefine excellence within recruitment. Our team is currently looking for a Support Services Analyst I to work in the oil and gas industry. RESPONSIBILITIES AND ESSENTIAL DUTIES: • Performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. • Analyzes, detects, identifies, and corrects technical problems and deficiencies. Configures and installs computer hardware and software. • Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. • Monitors and collects data on system performance. Position will receive direction and support. • This position level would typically include a junior Technical Analyst performing mostly basic tasks. Prior extensive experience not required. QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS): • An Associate or Bachelor of Science Degree in Information Systems, Computer Science, or Information Technology. • At least 3 years of experience providing IT support. (Entry Level Technicians ONLY) • Excellent oral and written communication skills • Strong computer and problem-solving skills • Has initiative and motivation and the ability to coordinate and finish tasks • Good team player, promotes inclusion and can work with diverse teams • Customer Service Oriented • Good organizational skills Specific • Good knowledge of information and technology systems, applications and equipment • Good understanding of Information Technology processes and best practices • Good understanding and appreciation for safety, security and controls • Inventory/Supply chain management experience • Computing infrastructure experience and understanding • Desktop, LAN/WAN Troubleshooting • CompTIA A+ & Network+ • Google IT Support Professional Certificate The Global Edge Consultants, LLC is an Equal Opportunity Employer. The Global Edge Consultants, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.