Senior ServiceNow Developer | Remote

Hiring company: Toptal Headquarters: Remote URL: https://www.toptal.com/ About the Role We're looking for a Senior ServiceNow Developer to design, build, and maintain enterprise ServiceNow implementations — from module configuration and integrations to platform lifecycle management and technical debt reduction. This is a hands-on development role: requirements and user stories are typically already defined, and you'll execute against them with real platform depth, not just admin-level configuration. Strong overlap with US business hours is required. What You'll Do • Develop and configure ServiceNow solutions across relevant modules (ITSM, ITOM, CSM, and others depending on engagement) • Build and maintain integrations using REST/SOAP APIs, Integration Hub, and MID Servers with existing enterprise systems • Write advanced JavaScript for ServiceNow scripting — Script Includes, Business Rules, UI Actions • Follow upgrade-safe, OOTB-first configuration practices, favoring Flow Designer and Decision Tables over heavy custom scripting where possible • Support platform governance, data integrity, and technical debt reduction • Collaborate closely with existing product and delivery teams against defined requirements and user stories • Contribute to platform-architecture-level initiatives such as Now Assist (GenAI), Virtual Agent, CSDM, and ITOM AIOps where applicable • Support ACL remediation and platform security hygiene What You Bring • Strong to expert-level hands-on ServiceNow development experience • 5+ years hands-on enterprise ServiceNow development experience (8+ years in Information Services overall preferred) • Advanced JavaScript skills for ServiceNow scripting (Script Includes, Business Rules, UI Actions) • Strong communication skills for close collaboration with client and delivery teams • Comfort working within an upgrade-safe, OOTB-first configuration philosophy • Ability to work independently against pre-defined requirements and user stories Nice to Have • Experience with specialized ServiceNow modules: Integration Hub, Performance Analytics, Software Asset Management (SAM), CSM, or App Engine Studio • ITIL 4 Foundation certification • Experience with AI-enabled ServiceNow capabilities (Now Assist / GenAI, Virtual Agent) • Experience with CSDM 4.0/5.0 and enterprise-scale platform architecture To apply: https://weworkremotely.com/remote-jobs/toptal-senior-servicenow-developer-remote