Head of Operations & Administration (Education Sector)

Hiring company: FAVIO Source: LinkedIn Barbados Overview: Our client is a well-established private educational institution that combines holistic principles with traditional academic learning. As the organization continues to grow, they are seeking an experienced and highly organized Head of Operations & Administration to oversee the school's administrative and operational functions. This role is responsible for ensuring the efficient day-to-day operation of the school by managing administrative systems, coordinating communication across departments, supporting the leadership team, and driving operational excellence. The successful candidate will play a key role in creating a well-organized, professional environment that enables staff, students, and families to thrive. Key Responsibilities: Executive & Leadership Support: • Act as the primary administrative support to the School Owner. • Manage the Owner's calendar, appointments and key meetings. • Prepare agendas, reports, presentations and meeting documentation. • Record meeting minutes and monitor follow-up actions. • Handle confidential information with professionalism and discretion. • Anticipate priorities and provide proactive administrative support. Operations & Administration: • Oversee the school's daily administrative operations. • Develop and improve administrative systems, policies and procedures. • Maintain accurate school records and document management systems. • Coordinate admissions administration and enrolment processes. • Ensure digital filing systems remain organized and up to date. • Support procurement activities and supplier administration. • Monitor compliance with internal policies and administrative procedures. Communication & Coordination: • Coordinate communication between leadership, teachers and support staff. • Prepare newsletters, announcements and parent communications. • Ensure timely and consistent communication throughout the school. • Serve as a central point of contact between key stakeholders. Planning & Project Coordination: • Develop and maintain the school's annual operational calendar. • Coordinate school events, activities and educational programmes. • Manage departmental calendars and scheduling. • Assist with operational projects and monitor deadlines. • Coordinate maintenance schedules and facility requirements. • Support continuous improvement initiatives to enhance operational efficiency. Requirements • Qualification in Business Administration, Office Administration, Management or a related field. • Minimum of 5 years' experience in a senior administrative or operations role. • Previous experience supporting senior leadership is highly desirable. • Experience within the education sector would be an asset. Skills & Competencies: • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint). • Strong working knowledge of Google Workspace (Docs, Sheets, Drive and Calendar). • Proficiency in Canva. • Excellent report writing and document preparation skills. • Strong project coordination and organizational abilities. • Experience managing calendars, meetings and multiple priorities. • Excellent written and verbal communication skills. • High level of professionalism, confidentiality and attention to detail. • Strong analytical and problem-solving abilities. Personal Attributes: • Highly organized with exceptional attention to detail. • Proactive and able to work independently. • Professional, trustworthy and discreet. • Calm under pressure and able to manage competing priorities. • Strong interpersonal and relationship-building skills. • Adaptable, flexible and solution-oriented. • Committed to continuous improvement and operational excellence.