Business Analyst

Rotaract Club of Singapore Management University (SMU) · New York, New York, United States · Full-time · Customer Support

Remote

Posted 28d ago · Expires 7/27/2026

Role description

Hiring company: Rotaract Club of Singapore Management University (SMU) About the RoleWe are seeking a detail-oriented Business Analyst to evaluate business processes, identify improvement opportunities, and support data-driven decision-making. You will work closely with stakeholders to gather requirements and translate them into actionable insights. Key Responsibilities • Analyze business needs and translate them into clear requirements • Conduct research, process mapping, and workflow documentation • Identify system or process gaps and propose improvement solutions • Collaborate with cross-functional teams to support project implementation • Prepare reports, dashboards, and presentations for management • Evaluate project outcomes and ensure alignment with business goals • Support data analysis and decision-making using various tools Qualifications • Bachelor’s degree in Business, Economics, IT, or related field • 2–4 years of experience as a Business Analyst or similar role • Strong analytical and problem-solving skills • Experience with requirement gathering and documentation • Familiarity with data analysis tools (Excel, SQL, Power BI, Tableau) • Excellent communication and stakeholder management skills • Ability to work in a fast-paced environment and handle multiple priorities Preferred Skills • Knowledge of Agile or Scrum methodologies • Experience with process improvement frameworks (Lean, Six Sigma) • Understanding of software development lifecycle (SDLC) • Strong presentation and reporting skills • Please mention the word **INEXPENSIVE** and tag RNTQuMjA1LjI1LjI5 when applying to show you read the job post completely (#RNTQuMjA1LjI1LjI5). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. Tags: exec, crypto, customer support, finance, ops, medical, analyst, sys admin

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