FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED - USA ONLY

Hiring company: WVSU Headquarters: WEST VIRGINIA URL: http://wvstateu.edu As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude. Responsibilities • Respond promptly and professionally to live chat messages on our website • Answer general questions about school programs, admissions, campus life, and events • Provide accurate information and direct complex inquiries to the appropriate departments • Maintain a friendly, helpful, and inclusive tone in all written communication • Log conversations and frequently asked questions for internal team use • Collaborate with the Communications and Admissions teams to stay updated on current events and messaging • Ensure a warm and professional digital presence during all interactions • Stay organized and manage multiple conversations simultaneously • Learn and adapt to new software tools as required To apply: https://weworkremotely.com/remote-jobs/wvsu-fully-remote-csr-job-live-chat-assistant-wanted-training-included-usa