Salesforce Analyst Sr

MATH is a data science and artificial intelligence ecosystem dedicated to solving complex business problems. We work alongside companies that need to transform large volumes of data into clearer, faster, and more efficient decisions. Senior Salesforce Analyst Mission: • Execute development and implementation activities of high-complexity solutions for clients, using specific tools and agile methodologies, and responsible for identifying improvement needs and project architecture, as well as technically responsible for developing customizations and supporting the team in sharing experiences and techniques, aiming to ensure customer satisfaction with deliverables. Activities: • Solution Configuration and Implementation: Design high-complexity solutions, working on the configuration and implementation of standard solutions and supporting the parameterization of CRM platforms, ensuring quality in deliverables • Roadmap: Collaborate in creating and managing the project roadmap, monitoring progress and ensuring strategic and operational alignment • Governance: Maintain security, integrity, and application of best practices on CRM platforms, mitigating risks and ensuring compliance with policies and regulations • Project Documentation: Produce and review knowledge base, project, and delivery documentation, ensuring structured and accessible record of technical decisions • Risk Assessment: Conduct risk assessments, identifying potential issues and implementing mitigation strategies to ensure project continuity and success • Innovation and Continuous Improvement: Identify opportunities for improvement in processes and solutions, proposing and implementing initiatives that increase efficiency and effectiveness TechSkills: • Office Suite (Excel and PowerPoint) • Intermediate English proficiency • Salesforce Certified Administrator • Salesforce Certified Advanced Administrator • Salesforce Certified Platform App Builder • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce Certified Data Architect • Salesforce Certified Application Architect Our Benefits: • 🍽️ Meal Voucher • 🏥 Health Insurance • 🦷 Dental Insurance • 💙 Life Insurance • 🩺 StarBem - Psychotherapy and Nutritionist • 🤸‍♀️ Workplace Fitness • 🏋️ Wellhub (Gympass) • 👶 Childcare Assistance • 💵 Creditas • 🎓 Partnership with Educational Institutions • Pet Plan • Partnership with SESC • 💰 Certification Bonus • 🤑 Referral Bonus • 👩🏻‍💻 Equipment Provided by MATH Our Values: #InnovaMathers #CollabMathers #TrueMathers #HumanMather